Last Updated on 15th May 2025.
This PrivacyPolicy and other statements contained here, (hereinafter collectively referredto as the ‘Privacy Policy’) describe the precise privacy policies which you(the reader OR the User/Client/Vendor), the User/Client/Vendor, accept by usingthe Consultant’s Website or the Consultant’s Services.
a. Inthis Privacy Policy, the mentioned terms shall mean the following:
i. Consultant’ or‘Consultants’ shall means Vilasani Ventures, the registered entityin the form of LLP (Limited Liability Partnership), OR under any othergenre/type of registered entity under the Indian legislation. The said‘Consultant’ or ‘Consultants’ is/are engaged in providing various consultancyservices in their own capacity and network.
ii. ‘Website’ shallmean a collection of interrelated, accessible web pages that are hosted on aspecific domain or subdomain, typically containing text, images, videos, andother digital content, which can be accessed over the internet using a webbrowser. It is generally designed to provide information, services, products,or other functionalities to users, and may include interactive elements such asforms, e-commerce capabilities, or user-generated content. It is typicallyaccessible through a unique URL (Uniform Resource Locator) and is hosted on aserver, which allows users to connect and interact with the website via theWorld Wide Web.
iii. ‘User’ or ‘Users’ shallmean any human, person, entity, agency, establishment, proprietor, firm,individual, company, incorporation, human controlled bot(s), a collection ofthe mentioned subjects or any combination of them, or any other living entitycapable of accessing a Website, and consume its data through appropriate or anymedium or any forms.
iv. ‘User/Client’ shallmean a human, person, entity, agency, establishment, proprietor, firm,individual, company, incorporation, a collection of the mentioned subjects orany combination of them, who are capable of accepting the Services provided bythe Consultant OR are currently involved in any one or more of the Servicesprovided by the Consultant OR are somehow involved, indirectly through anythird-party, somehow, in any one or more, or any combination of Servicesprovided by the Consultant, OR are in need of the Consultant’s Servicesrespectively. For the convenience of the reader, it shall also mean a‘User/Users’ as and when interpreted by the Consultant appropriately at certainparts of this Concerned Document.
v. ‘Service/Services’ shallrefer to any professional advisory, guidance, analysis, evaluation, design, orother intellectual services rendered by the Consultant to its Users/Clients,which may include, but is not limited to, management consulting, strategicplanning, business analysis, project management, technology implementation,training, or any other specialized Service tailored to the User’s/Client’sspecific needs. The Service is typically provided in accordance with the termsand conditions agreed upon by the parties, and may be delivered throughreports, recommendations, consultations, workshops, or other formats, asappropriate. The Service may include the provision of physical goods orproducts but focuses on the provision of expert knowledge, expertise, andassistance in the relevant area of the User’s/Client’s business oroperations."
vi. ‘Fee/Service-Amount’ shallmean a payment in monetary and quantifiable terms, made to the Consultant bythe Client, for the Service rendered by the Consultant to the Client. It shallalso mean the total sum of money to be paid by the Client to the Consultant inconsideration for the Services rendered by the Consultant under relevantlegally binding agreements/contracts. The Fee/Service-Amount includes allcharges, fees, or amounts payable for the Consultant's performance of theServices, whether such services are provided on an hourly, fixed-price, or anyother basis as agreed by the parties. The Fee/Service-Amount may include, butis not limited to, any additional costs, reimbursements, taxes, or other sumsthat may be due to the Consultant for the provision of such Services, asspecified in the relevant legally binding agreements/contracts respectively.
vii. ‘PersonalInformation’ shall mean any information that relates to anidentified or identifiable individual, including but not limited to, names,addresses, telephone numbers, email addresses, identification numbers, locationdata, online identifiers, or any other information that can be used, eitheralone or in combination with other data, to identify, contact, or distinguishan individual. Personal information may also include sensitive data such asfinancial information, health data, or racial/ethnic origin, depending on theapplicable legal framework. The collection, use, and processing of personalinformation are typically subject to privacy laws and regulations, which mayimpose obligations on entities to protect such data and ensure its lawful use.
viii. ‘Non-Personal Information’ shall meandata that does not identify, and is not reasonably capable of being used toidentify, an individual. This includes information that is aggregated,anonymized, or otherwise stripped of personal identifiers. Non-personalinformation may include technical data such as device type, browser type, usagestatistics, demographic information, and other similar data that cannot belinked to any specific individual without additional data. Since non-personalinformation does not relate to or impact the privacy of an individual, it isgenerally not subject to the same privacy and data protection regulations aspersonal information, unless expressly mentioned otherwise.
ix. ‘Price/Amount’ shallmean the total sum of money to be paid by the Consultant to the Vendor inexchange for the services, goods, or any other deliverables provided by theVendor under various legally binding agreements to the Consultant. It mayinclude, but is not limited to, any agreed-upon fees, charges, reimbursements,taxes, or other costs that are due and payable to the Vendor in considerationfor the performance of the Vendor's obligations. It shall be payable inaccordance with the payment terms specified in the relevant legally bindingagreements/contracts, subject to any applicable adjustments, deductions, ormodifications as provided for herein. It shall always be in monetary andquantifiable terms.
x. ‘Content’ shallmean the information the concerned User/Client shall provide to the Consultantfor communication of professional information, from the Consultant to the saidUser/Client, regarding and including,but not limited to, Services, promotions, newsletters, offers, legal notices,or any other like information throughmessages, emails, calls, or any other medium possible. It shall also includeany other messages, emails, calls, or any other medium of communication, bothdigital and non-digital, executed by the User/Client/individual towards theConsultant, outside of the Consultant’s Website. It shall also includeeverything which the Consultant’s Website provides for the public at large,including pictures, visuals, texts, or any combination of them.
xi. ‘MoU (Memorandum ofUnderstanding)’ shall mean a binding document, signed and acceptedby and between the Client and the Consultant for every Service/Project given orprovided to the Client by the Consultant respectively AND a binding document,signed and accepted by and between the Client and the Vendor for everyService/Project given or provided to the Consultant by the Vendor respectively.
xii. ‘Agreement/Contract’ shallmean legally binding documents entered into between the Consultant and itsClients OR Vendors OR any other individual, outlining the terms, conditions,rights, obligations, and responsibilities of each party with respect to theServices to be provided by the Consultancy firm OR Services to be given to theConsultancy firm respectively. These agreements may include, but are notlimited to, engagement letters, service contracts, non-disclosure agreements(NDAs), memorandum of understanding (MOUs), or any other formal written orelectronic agreement executed by the parties. The Agreements/Contracts specifythe scope of the services, duration, fees, payment terms, confidentialityprovisions, intellectual property rights, dispute resolution mechanisms, andother relevant terms necessary to govern the professional relationship betweenthe Consultancy firm and the client. All Agreements/Contracts shall be governedby the applicable laws and regulations in force at the time of execution andshall be enforceable in accordance with such laws.
xiii. ‘Client Policy’ is a legally binding document which lays out thebase/fundamentals for the Memorandum of Understanding (MoU) and governs thesaid MoU mandatorily, which shall be signed between the Client and VilasaniVentures (Consultant), before any Service is provided/given to the Client byVilasani Ventures OR any Service is provided/given to the Consultant by theVendor respectively.
xiv. ‘Vendor Agreement’ shallmean a legally binding contract entered into between the Consultant and aVendor or supplier or any other third-party, wherein the said Vendor agrees toprovide goods, services, or other products as part of a project or Services orengagement managed by the Consultant for its Client or any other individual.The Vendor Agreement outlines the terms and conditions under which the Vendorwill deliver the specified goods or services, including but not limited to,pricing, delivery schedules, performance standards, confidentialityobligations, intellectual property rights, warranties, and dispute resolutionprocedures. It also includes the roles and responsibilities of the Vendor, aswell as the obligations of the Consultant in managing the vendor’s performanceand ensuring compliance with the terms of the agreement. The Vendor Agreementshall be governed by the applicable laws and regulations in force at the timeof execution and shall be enforceable in accordance with such laws. It is alsoa legally binding document which lays out the base/fundamentals for theMemorandum of Understanding (MoU) and governs the said MoU mandatorily, whichshall be signed between the Vendor and Vilasani Ventures (Consultant), beforeany Service is provided/given to the Consultant by the said Vendorrespectively.
xv. ‘Vendor’ shallmean any individual, freelancer, entity, agency, incorporation, establishment,or third-party supplier that provides goods, services, or products to theConsultant under a Vendor Agreement OR has already provided it. The Vendor maybe engaged by the Consultant to supply specific materials, resources, orservices that are necessary for the completion of a project or a Service or thefulfilment of the Consultant’s obligations to its Clients or any otherindividual. The Vendor is responsible for delivering the goods or services inaccordance with the terms and conditions set forth in the relevant VendorAgreement, including but not limited to, quality standards, timelines, pricing,warranties, and compliance with applicable laws and regulations. The Vendor'srelationship with the Consultant is governed by the specific terms of theVendor Agreement and is distinct from the Consultancy firm's directrelationship with its clients.
xvi. ‘Client’ shallmean any individual, corporation, partnership, agency, firm, individual,company, or other legal entity that engages the Services of the Consultantrespectively. The Client may be the recipient of advice, Services, orprofessional consultation, and may also include any authorized representativesor agents of the Client who are acting on behalf of the Client in connectionwith this engagement. It shall also include both the primary contracting partyand any third-party entities or individuals designated by the Client to receiveor benefit from the services provided by the Consultant.
xvii. ‘Payment Portal/Gateway’ shall mean anonline or electronic platform or system that facilitates the secure processingof payments for goods, services, or other transactions by enabling the transferof payment information between a buyer, a seller, and financial institutions orpayment processors. The Payment Portal/Gateway allows users to make paymentsthrough various methods, including credit cards, debit cards, electronic fundstransfer, or digital wallets, and ensures the secure transmission of paymentdata in compliance with applicable security standards, such as the Payment CardIndustry Data Security Standard (PCI DSS). The Payment Portal/Gateway may alsoprovide additional features such as transaction verification, fraud detection,and currency conversion, and is typically operated by a third-party serviceprovider contracted by the party receiving payments. All transactions processedthrough the Payment Portal/Gateway shall be subject to the terms and conditionsset forth by the service provider and applicable laws and regulations governingelectronic payments.
xviii. ‘Feedback Form’ shall mean a standardized document, either inphysical or electronic format, provided by a party (such as a business,organization, or service provider), in this case, the Consultant, to collect,record, and analyse feedback, opinions, or evaluations from individuals orusers or Clients or Vendors, regarding their experience with a product,service, or interaction. The Feedback Form may include fields for comments,ratings, suggestions, or other forms of input intended to assess the quality,effectiveness, and satisfaction of the services or products provided. Thecollected information may be used for purposes such as improving servicedelivery, customer satisfaction, or product development. The Feedback Form isgenerally subject to the privacy and data protection laws applicable to thejurisdiction in which it is used, and any personal or identifiable informationsubmitted via the Feedback Form will be handled in accordance with relevantprivacy policies and regulations.
xix. ‘User GeneratedContent’ shall refer to any content, including but notlimited to text, images, videos, audio, reviews, comments, and other forms ofmedia, created and uploaded by Users/Clients or any individual or participantsof a platform, service, or website, specifically on the Consultant’s Website orany other platform to which the Consultant is connected to, directly orindirectly.
a. ‘www.Vilasaniventures.com’, ‘www.Vilasaniventure.com’ , ‘www.Vilasani.com’, AND ‘Vilasani Ventures LLP’ (hereafter known as "the Consultant") isgoverned by the Indian Information Technology Act of 2000 (IT Act), or anyother act of Indian legislation dealing with, but not limited to, data ofdigital nature. This IT Act deals as to how personal information is handled bythe Consultant.
b. 'Personalinformation' means as the definition provided in this Privacy Policy, and shallalso include, information or an opinion about an identified individual, or anindividual who is reasonably identifiable. The Consultant’s Privacy Policyapplies to personal information collected and/or held by the Consultant.
c. ThisPrivacy Policy also explains how the Consultant processes 'personal data' aboutpeople in the European Union (EU), as required under the General DataProtection Regulation (GDPR).
d. TheConsultant shall review this policy regularly, and the Consultant may update itfrom time to time. The Consultant shall not be liable under any circumstancesto communicate the said changes/amendments to every single User/Client/Vendorimmediately, but only in a reasonable time.
a. The Consultant collects personal information abouttheir Users/Clients, in order to provide the Consultant’s products (if any),Services, and Customer/User/Client/Vendor support. The Consultant’s products(if any), Services, and customer/User/Client support are provided through manyplatforms including but not limited to: the Consultant’s Website or websites,phone apps, email, and telephone. The specific platform and product (if any),Service, or support the said User/Client/Vendor/Customer interacts with mayaffect the personal data the Consultant collects.
b. Not all information requested, collected, and processedby the Consultant is "Personal Information" as it does not identifythe said User/Client/Vendor as a specific natural person. This will include themajority of "User Generated Content" that the said User/Client/Vendorprovides the Consultant with the intention of sharing with other Users/Clients.Such "Non-Personal Information" is not covered by this PrivacyPolicy. However, as non-personal information may be used in aggregate or belinked with existing personal information; when in this form it will be treatedas personal information. As such, this Privacy Policy will list both types ofinformation for the sake of transparency.
c. In some situations, the concerned Users/Clients mayprovide the Consultant with Personal Information without the Consultant askingfor it, or through means not intended for the collection of particular types ofinformation. Whilst the Consultant may take reasonable steps to protect thisdata, the said concerned User/Client/Vendor will have bypassed the Consultant’ssystems, processes, and control and thus the information provided will not begoverned by this Privacy Policy.
d. In some situations, the concerned Users/Clients mayprovide the Consultant with Personal Information over platforms that areoutside the Consultant’s control; for example through social media or forums,or anything of like nature. Whilst any information collected by the Consultantis governed by this Privacy Policy, the platform by which it was communicatedwill be governed by its own Privacy Policy.
a. Information That theConcerned User/Client/Vendor Specifically Give Us:
i. While the concernedUser/Client/Vendor uses the Consultant’s products (if any) or their services, the said User/Client/Vendormay be asked to provide certain types of personal information. This mighthappen through the Consultant’s website, applications, online chat systems,telephone, paper forms, feedback forms, comment sections on the Consultant’sWebsite or any third-party Website affiliated with the Consultant, or in-personmeetings, OR any other medium which the Consultant deem fit to be included. TheConsultant may give the said User/Client/Vendor a ‘Collection Notice’ at thetime, to explain how the Consultant will use the Personal Information they areasking for. The notice may be written or verbal, communicated either digitallyor non-digitally, whatever the case may be.
ii. The Consultant may request,collect, or process the following information:
1. AccountDetails - Username, password, profile picture, etc.
2. ContactDetails - Email address, phone number, etc.
3. LocationDetails - Physical address, billing address, time-zone, etc.
4. IdentityDetails - Full name, proof of identity (e.g. drivers licence, passport), proofof address (e.g. utility bill), photograph of the user, etc.
5. FinancialInformation - Credit card details, wire transfer details, payment processordetails (e.g. skrill, paypal), tax/GST numbers, bank statements, etc.
6. UserGenerated Content - Project descriptions and attachments, feedback description,user profiles, user reviews, contest descriptions and attachment, user messagesetc.
7. The‘etc’ mentioned above from Section-4(a)(ii)(1)-(6), in each point, shallinclude everything and anything which the Consultant shall deem fit, within thelegal ambit of appropriate jurisdiction.
b. Information That the Consultant Collect from Others:
i. The concerned Users/Clients/Vendorscan give permission to the consultant, to connect to their account on otherplatforms to collect Personal Information. The same shall be communicated andasked by the Consultant, through various means and modes and mediums. Thisincludes but is not limited to, Facebook, LinkedIn, X (Formerly Twitter),Instagram, Quora and Google, or anything of like nature. Information collectedfrom the same, shall be governed by this Privacy Policy. The saidUsers/Clients/Vendors can stop the Consultant from collecting the said datafrom the concerned other platforms by removing the Consultant’s access on suchother platforms manually or by contacting the Consultant’s support team, or bysimply contacting the Consultant generally.
ii. Users/Clients/Vendors have theability to invite non-users to the Consultant platform by providing contactdetails such as email address, phone numbers, etc. In these situations, theinformation will be collected and stored by the Consultant to contact the saidnon-users and to prevent abuse of the invite systems.
iii. The concerned User/Client/Vendorpayment provider or payment portal gateway may transmit information about thepayment that the Consultant may collect or process.
iv. In some situations, PersonalInformation of the concerned Users/Clients/Vendors may be collected from publicsources, to which the said Users/Clients/Vendors shall have no opposition orobjection.
v. The Consultant may collect orprocess the following information:
1. BasicDetails - Username, profile picture, etc.
2. ContactDetails - Email address, phone number, etc.
3. LocationDetails - Physical Address, billing address, timezone, etc.
4. FinancialInformation - Payment account details (e.g. paypal email address and physicaladdress), and wire transfer details, etc.
5. Listof contacts - Email provider address book, etc.
6. UserGenerated Content - User profile, etc.
7. The‘etc’ mentioned above from Section-4(b)(v)(1)-(6), in each point, shall includeeverything and anything which the Consultant shall deem fit, within the legalambit of appropriate jurisdiction.
c. Information theConsultant Collects as the Concerned User/Client Uses the Consultant’s ServicesAND as the Vendor Provides Specific Services to the Consultant:
i. The Consultant maintains records ofthe interactions the Consultant have with their Users/Clients/Vendors,including the products (if any), Services and customer support (if any) theConsultant have provided. This includes the interactions the Consultant’sUsers/Clients/Vendors have with the Consultant’s platform such as when the saidUser/Client/Vendor has viewed a page or clicked a button, used or is stillusing a Service provided by the Consultant, or is providing service as a Vendorto the Consultant respectively.
ii. In order to deliver certainproducts (if any) or Services, the Consultant may passively collect theconcerned User’s/Client’s/Vendor’s GPS coordinates, where available from thesaid User’s/Client’s/Vendor’s device(s) or any other electronic equipment capableof emitting or using a GPS feature. Most modern devices such as smartphones,laptops, tablets, et. will display a permission request when the Consultant'splatform or their Website requests thisdata.
iii. When the Consultant is contacted byany means for any information, then the Consultant may collect PersonalInformation that is intrinsic to the communication. For example, but notlimited to, if the Consultant is contacted via email, we will collect the emailaddress used.
iv. The Consultant may collect orprocess the following information:
1. Metadata- IP address, computer and connection information, referring web page, standardweb log information, language settings, timezone, etc.
2. DeviceInformation - Device identifier, device type, device plugins, hardwarecapabilities, etc.
3. Location- GPS position, etc.
4. Actions- Pages viewed, buttons clicked, time spent viewing, search keywords, etc.
5. The‘etc’ mentioned above from Section-4(c)(iv)(1)-(4), in each point, shallinclude everything and anything which the Consultant shall deem fit, within thelegal ambit of appropriate jurisdiction.
d. Links to Other Sites:
i. On the Consultant’s Website, theconcerned User/Client/Vendor will encounter links to third party websites.These links may be from the Consultant itself, or they may appear as contentgenerated by other Users/Clients/Vendors. These linked sites are not under theConsultant’s control and thus, the Consultant is not responsible for theiractions. Before providing the said concerned User’s/Client’s/Vendor’s PersonalInformation via any other website, the Consultant advises the concernedUser/Client/Vendor to examine the termsand conditions of using that website and its privacy policy.
a. The information the Consultant requests, collects, and processes, is primarily usedto provide the Users/Clients/Vendor with the product (if any) or Services theyhave requested from the Consultant More specifically, the Consultant may usethe said User’s/Client’s/Vendor’s Personal Information for the followingpurposes:
i. To provide the Service or product (if any) the said User/Client have requested;
ii. To receive the Service the said Vendor has agreed to give to the Consultant’
iii. Tof acilitate the creation of ‘Vendor Agreements’, ‘Client Policy’, respectiveMemorandum of Understandings (MoU) for each Service, for both the Vendors andthe Clients, as and when required by the Consultant, or any other legal ornon-legal document the Consultant deem fit for them. This provision shall abideby the Terms of Service or Terms & Conditions (separate document);
iv. To provide technical or other support to the concerned User/Client/Vendor;
v. To answer enquiries about the Consultant’s Services, or to respond to a complaint;
vi. To promote the Consultant’s other programs, products (if any) or Services whichmay be of interest to the said concerned User/Client/Vendor (unless the saidUser/Client/Vendor have opted out from such communications);
vii. To allow for debugging, testing and otherwise operate the Consultant’s platforms;
viii. To conduct data analysis, research and otherwise buildand improve the Consultant’s platforms;
ix. To comply with legal and regulatory obligations, if and when otherwise permittedor required by law; or
x. For other purposes with the said User’s/Client’s/Vendor’s consent, unless the saidUser/Client/Vendor withdraw their consent for these purposes.
b. The'lawful processing' grounds on which the Consultant will use PersonalInformation about their Users/Clients/Vendors, are (but are not limited to):
i. Whena User/Client/Vendor has given consent;
ii. Whennecessary for the performance of a contract or agreement or any other legallybinding document to which the said User/Client/Vendor is party;
iii. Processingis necessary for compliance with the Consultant’s legal obligations;
iv. Processingis necessary in order to protect the vital interests of the Consultant’sUsers/Clients/Vendors or of another natural person.
v. Processingis done in pursuing the Consultant’s legitimate interests, where theseinterests do not infringe on the rights of the Consultant’sUsers/Clients/Vendors.
c. The Consultant uses their own acumen, skill, capacityand other relevant set of parameters to make decisions regarding findingClients for their Services AND finding Vendors to receive Services from. One ofthe primary ways this occurs is through how the Consultant ranks the saidClients and Vendors. These rankings are produced by analysing User generated,other Client(s)/Vendor(s) generated content, their activity and the outcome ofeverything important as the Consultant deems fit; in this context, User generated,other Client(s)/Vendor(s) generated content will include reviews andfeedback(s) that such Users/Clients/Vendors receive when completing the saidServices. More information on these ranking guides can be found in ourcommunity articles (if any).
d. By signing up or contacting the Consultant, the saidUsers/Clients/Vendors agree to receive messages from the Consultant via SMS,other texting platforms, emails, etc., on marketplace activity, safeguardingmeasures, newsletters, advertising brochures, identity confirmation, additionalupdates, or any other relevant piece of information as the Consultant deems fitto communicate unilaterally.
e. The Consultant shall never provide anyUser’s/Client’s/Vendor’s information to third parties for marketing purposes.
a. The Consultant’sThird-Party Service Providers and Vendors:
i. The Personal Information ofUsers/Clients may be held, transmitted to or processed on the Consultant’sbehalf outside and within India, including 'in the cloud', by the Consultant’sthird party service providers and Vendors. The Consultant’s third party serviceproviders and Vendors are bound by their respective agreements and VendorAgreement(s) and their concerned Memorandum of Understanding (MoUs) to ONLY usethe said User’s/Client’s Personal Information on the Consultant’s behalf, andthat too, only under the Consultant’s instructions.
ii. The Consultant’s third partyservice providers and vendors includes:
1. Cloudhosting, storage, networking and related providers.
2. SMSproviders.
3. Email& domain providers.
4. Paymentand banking providers.
5. Marketingand analytics providers.
6. Securityproviders.
7. WebHosting & Developer providers.
8. Everydesignated Vendor, or multiple Vendors, for each Service(s) that the Consultantprovides.
9. Or anyother third party provider or any Vendor, added by the Consultant as and whenthey require to do so, without any communication any concernedUser/Client/Vendor or to the public at large.
b. Third PartyApplications:
i. Through the Consultant’s API (ifany), it is possible for the concerned Users/Clients/Vendors to grant thirdparty applications access to their Consultant’s platform (if and whenavailable) or Website. Depending on the permissions that are granted, theseapplications may be able to access some personal information or do actions onthe User’s/Client’s/Vendor’s behalf. These third party applications are notcontrolled by the Consultant and will be governed by their own privacy policy.The said Users/Clients/Vendors are able to remove third party applications fromaccess their data through their settings, as and when they wish to.
c. Other Disclosures and Transfers:
i. The Consultant may also disclosethe User’s/Client’s/Vendor’s Personal Information to third parties and theVendors for the following purposes:
1. Ifnecessary to provide the Service or product (if any), that the saidUser/Client/Vendor have requested;
2. TheConsultant receive court orders, subpoenas or other requests for information bylaw enforcement;
3. Ifotherwise permitted or required by law; or
4. Forother purposes with the concerned User’s/Client’s/Vendor’s consent.
ii. As the Consultant is a globalcompany/LLP/entity, with offices around the world, the concernedUser’s/Client’s/Vendor’s Personal Information may be processed by staff in anyof the Consultant’s offices, to which the said User/Client/Vendor shall have noobjection.
a. The concerned User/Client/Vendor has the right torequest access to their Personal Information, that the Consultant holds aboutthe concerned User/Client/Vendor. Unless an exception applies, the Consultantmust allow the concerned User/Client/Vendor to see their Personal Informationthe Consultant holds about the concerned User/Client/Vendor, within areasonable time period, and without unreasonable expense for no charge. If theconcerned User/Client/Vendor wishes to access information that is not accessiblethrough the platform (if any) or the Consultant’s Website, or wishes todownload all Personal Information the Consultant holds on the concernedUser/Client/Vendor in a portable data format, please contact the Consultant’sPrivacy Officer, or simply communicate the Consultant citing the same. The sameshall be replied to the concerned User/Client/Vendor within a reasonable time,at the total discretion of the Consultant respectively.
b. The concerned User/Client/Vendor also has the right torequest the correction of their Personal Information that the Consultant holdsabout you. All the concerned User’s/Client’s/Vendor’s Personal Information canbe updated, changed, and amended. ONLY through contacting the Consultant’sPrivacy Officer, or simply communicate the Consultant citing the same. The sameshall be replied to the concerned User/Client/Vendor within a reasonable time,at the total discretion of the Consultant respectively.
a. TheUser/Client/Vendor has a number of other rights in relation to the personaldata that the Consultant holds about the said User/Client/Vendor, however,there may be restrictions on how the said User/Client/Vendor may exercise therights. This is largely due to the nature of the products (if any) and Servicesthat the Consultant provides. Much of the data the Consultant collects is inorder to facilitate contracts, agreements, MoUs, etc. between Client(s) and theConsultant and between the Consultant and the Vendor and between any thirdparty and the Consultant, or to facilitate payments, and provide protection forthe legitimate Users/Clients/Vendors, which are involved in the Consultant’sServices or communication of legal binding somehow. Such data uses areprotected against the rights as mentioned below.
b. Theconcerned User/Client/Vendor have the right to:
i. Seek human interaction from theConsultant’s side for any doubt regarding the Personal Information ONLY.
ii. Opt-out of direct marketing, andprofiling for marketing, or anything relating to marketing or advertising, etc.
iii. Erasure;
iv. Temporary restriction ofprocessing;
v. For Section-8(b)(i)-(iv) above, the concerned User/Client/Vendor has to becommunicate to the Consultant, to their registered official email address,regarding the type of rights they want to execute, and the time taken to replyfor the same, from the Consultant shall be at the Consultant’s discretion,after full deliberation.
vi. The explanation for Section-8(b)(i)-(iv),and others for clarity, is mentioned in the points below.
c. HumanInteraction from the Consultant’s Side: It might not be possible to exercisethis right if the said User/Client/Vendor are already in a legally bindingagreement with the Consultant regarding any of the Consultant’s Services, IFthe said right hinders the execution of the said Service, OR hinders thefinancial compensation which the said User/Client owes to the Consultant ORhinders the financial compensation which the Consultant to the said Vendorrespectively.
d. Directmarketing, advertising. etc.: Users/Clients/Vendors can control whatemails or communications they receive,under this right.
e. Erasure:Most Personal Information and User/Client/Vendor generated content cannot bedeleted as they are used to support contracts, agreements, MoUs, or any otherlegally binding documents, betweenUsers/Clients/Vendors, document financial transactions, and are used inproviding protecting other legitimate Users/Clients/Vendors connected to theConsultant directly or indirectly. In the case of non-personal data that can belinked with personal data, it will either be erased or otherwise anonymisedfrom the personal data.
f. Temporaryrestriction to processing: Under certain circumstances, the concernedUser/Client/Vendor may exercise this right, in particular, if they believe thatthe personal data the Consultant have of them, is not accurate, or of theybelieve that the Consultant do not have legitimate grounds for processing theirinformation. In either case, they may exercise this right by contacting theConsultant’s Privacy Officer, or simply communicate the Consultant citing thesame. The same shall be replied to the concerned User/Client/Vendor within areasonable time, at the total discretion of the Consultant respectively.
g. Unlessstated above, Users/Clients/Vendor may exercise any of the above rights bycontacting our Privacy Officer, or simply communicate the Consultant citing thesame. The same shall be replied to the concerned User/Client/Vendor within areasonable time, at the total discretion of the Consultant respectively.
a. Every single User/Client/Vendorshall abide by the Cookie Policy (different document).
a. TheConsultant shall retain your Personal Information for as long as required toperform the purposes for which the data was collected, depending on the legalbasis for which that data was obtained and/or whether additionallegal/regulatory obligations require the Consultant to retain it.
b. Ingeneral terms, this will mean that the concerned User’s/Client’s/Vendor’sPersonal Information will be kept for the duration of the Consultant’srelationship with them and:
i. The period required by tax andcompany laws and regulations; and
ii. As long as it is necessary for theconcerned User/Client/Vendor to be able to bring a claim against the Consultantand for the Consultant to be able to defend themselves against any legalclaims. This will generally be the length of the relationship plus the lengthof any applicable statutory limitation period under local laws.
a. Where the concernedUser/Client/Vendor chooses to pay for any of the Consultant’s products (if any)or Services using their payment card, then the Consultant will collect theirpersonal data connected for and to their payment card. The Consultant shall usethis personal data in order to process the concerned User’s/Client’s/Vendor’spayment and to prevent fraudulent transactions. The Consultant does this on thebasis of the said concerned User’s/Client’s/Vendor’s consent to process thisinformation.
a. TheConsultant have implemented administrative, technical, and physical securitymeasures to help prevent unauthorized access. Despite these measures, no datatransmission over the Internet can be entirely secure, and hence, theConsultant cannot guarantee or warrant the security of any information anyUser/Client/Vendor transmit via the Consultant’s websites or apps. Please notethat the concerned User/Client/Vendor are responsible for maintaining thesecurity of their credentials IF AND WHEN they are provided to them by theConsultant, and the concerned User/Client/Vendor must report suspectedunauthorized activity to the Consultant immediately, through officialregistered email addresses.
b. TheConsultant makes reasonable efforts to restrict access to information to onlythose employees, contractors, Vendors, third parties, agents, or anyone alike,who need such access in order to operate, develop, improve, or deliver theConsultant’s programs, products (if any), and Services.
a. The Consultant do not knowinglycollect or solicit information from anyone under the age of 18 years. Ifthe Consultant learns that they have collected Personal Information from achild under the age of 18 years, then the Consultant shall delete that informationimmediately.
a. The Consultant may update this Privacy Policyperiodically. The same shall be notifiedto the concerned User/Client/Vendor of any material changes by:
i. Postingthe new policy on the Consultant’s website; or
ii. Sendingan email notification; or
iii. Displayinga prominent notice on the Consultant’s Website; or
iv. Throughand by any other means which the Consultant deems fit and is legal.
a. Ifany User/Client/Vendor have an enquiry or a complaint about the way theConsultant handle their Personal Information, or to seek to exercise theirprivacy rights in relation to the Personal Information the Consultant holdabout them, then the said concerned User/Client/Vendor may contact theConsultant’s Privacy Officer or simply communicate the Consultant citing thesame. The same shall be replied to the concerned User/Client/Vendor within areasonable time, at the total discretion of the Consultant. The address for thesame is as follows:
i. EmailAddress: support@vilasaniventures.com OR info@vilasaniventures.com
ii. PostalAddress: Unit - 542, 5thFloor, Tower A2, SPAZE ITECH PARK, Badshahpur Sohna Rd Hwy, Sector 49,Gurugram, Haryana 122018
b. The Consultant follows the Indian IT Act, 2000, andother appropriate legislations and laws of the Indian jurisdiction.
c. While the Consultant endeavours to resolvecomplaints quickly and informally, if the concerned User/Client/Vendor wishesto proceed to a formal privacy complaint, the Consultant formally requests thatthe said concerned User/Client/Vendor make the said complaint in writing to ourPrivacy Officer, or simply communicate the Consultant citing the same, by mailor email as above. The Consultant will acknowledge the saidUser’s/Client’s/Vendor’s formal complaint within 45 working days of saidcommunication when received by the Consultant.
d. If the Consultant does not resolve the saidUser’s/Client’s/Vendor’s privacy complaint to their satisfaction, then they maylodge a complaint with the appropriate court of law of Indian jurisdiction,through appropriate means and procedures, all subject to the Terms andConditions (different document).